Manager / Senior Manager- Drayage and Pricing

Manager / Senior Manager – Drayage & Pricing

⏰ Shift Timing: 6:30 PM – 3:30 AM (Night Shift – India Time)
📍 Location: India (Back-office for US & Canada Freight Forwarding Operations)
📩 Email: mgr.hr@seaironline.com

Role Overview

This role oversees drayage, pricing, vendor coordination, and invoice checking for complete door-to-door shipments, while ensuring accurate ERP usage and operational support during US business hours. The Manager/Senior Manager must ensure correct pricing, timely vendor coordination, accurate job costing, and complete data integrity within the ERP system.

Key Responsibilities

1. Drayage & Vendor Management

• Negotiate and manage drayage and inland trucking rates for US ports and ramps.
• Maintain strong vendor networks and track port delays, escalations, and cost deviations.
• Manage vendor performance, container pickups, port delays, and service escalations.

2. Pricing & Rate Management

• Prepare precise quotes for drayage, inland trucking, LCL/FCL, and final-mile services.
• Maintain updated tariff files, margin structures, and cost sheets.

3. Operations Support

• Supervise port/rail releases, trucker dispatch, appointments, and final delivery updates.
• Resolve exceptions such as holds, demurrage risks, or vendor delays.

4. Invoice Checking & Cost Verification

• Review complete door-to-door job files before closure.
• Verify revenue and cost entries and make corrections where necessary.
• Check all vendor invoices against contracted rates.
• Flag discrepancies and ensure corrections are completed before billing.
• Ensure accurate cost allocation and error-free billing.

5. ERP Usage, Cost Capture & System Output

• Ensure correct and complete usage of the ERP system for every shipment handled.
• Validate that the ERP reflects real-time cost updates, rate changes, and vendor revisions.
• Maintain 100% data accuracy for system-generated invoices, reports, and summaries.
• Conduct periodic checks to ensure all team members follow ERP SOPs without deviation.

6. Team Leadership & Process Management

• Lead and mentor a team of pricing, drayage, and invoice-checking staff.
• Train the team on US freight processes, ERP usage, vendor structures, and SOP compliance.
• Implement improvements to drayage, pricing, and invoicing workflows.
• Ensure night-shift deliverables are completed accurately and within timelines.

Required Skills & Experience

• 5–7 years in US freight forwarding, drayage, inland operations, pricing, or invoice checking.
• Strong knowledge of US port charges, detention/per diem, and trucking structures.
• Hands-on experience with ERP systems, job costing, and data accuracy.
• Excellent communication, vendor negotiation, and analytical skills.

Preferred Qualifications

• Experience working with an NVOCC or US-based freight forwarding setup.
• Graduation mandatory.